Kieran was friendly and knowledgable and we felt he was giving genuinely sound advice rather than just blowing smoke to try to get us to buy something like you get at so many dealerships.

Placed an enquiry about having a test drive but no one returned the email request

Excellent freindly experience

On entering lookers scoda I made an appointment with Kieran.Kieran is a very honest and pleasant guy and very informativeHe was not the usual salesman that pushed and did not make you uncomfortableMany thanksJohn and Ian

Not impressed with the service I received - & certainly not impressed with the very poor explanation I was given.I will certainly NOT be considering your company to service my vehicle in the future.

I would like to say I have had an excellent service,Paul cook and the rest of the staff are so helpful please pass on many thanks10 out of10

FRIENDLY, PERSONABLE AND GOOD KNOWLEDGE OF PRODUCT

I paid deposit for a vehicle advertised as skoda approved but after I have bought the vehicle. Lookers rang me and said they couldn't sell as approved vehicle

I was looking to p/x a BMW M135i xdrive for an Octavia VRS estate you have but monthly payments are at incredibly high finance rates, compared to other marques. And no negotiation was hinted at .. the car I bought only in July and being told it’s worth £5k less than I paid for it. I’m glad I don’t live local as I probably would’ve come in and done a deal 😆.

To whom it may concern,I had a very positive recent experience at SKODA & KIA Newcastle on Railway Street that I'd like to commend Coral Winship for.My 2009 Octavia had ABS and Traction Control warning lights come on one day, so I booked it in for a diagnostic and repair at this dealership and service centre. I understand that it's almost impossible to diagnose these faults immediately so I was prepared to wait a few days.Coral went above and beyond to contact me and let me know the technician required additional diagnostic time, and forwarded the required approval to me straight away so that work could continue. When the fault was identified, she rang back straight away to let me know what the fault was, timescales for parts, as well as approximate cost of labour and fitting. She then offered a courtesy car for the duration - which I was grateful for, but declined as I was prepared to do without the car for a few days. I thought it was particularly thoughtful of her to consider my situation and offer it in the first place, and I appreciated her consideration greatly.When the repair was completed she contacted me again and advised the car was ready to collect. Throughout, Coral was professional, considerate and polite, and I was surprised by the effort she went to and consideration for my circumstances.I've been taking my Octavia to this dealership for annual service and occasional repairs since around 2012, and the most recent experience was a standout among all of them. While all the staff I've spoken to in the past have been professional and diligent, Coral's efforts on this occasion have been much appreciated.Many Thanks,Mr Kiel Milkins