Lookers Škoda Newcastle
4.7/5
4.7 /5
880 Verified Reviews
Railway St, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
880 Verified Reviews
5.0/5
5.0 /5
I received poor service to begin with but once I was introduced with Neil I was extremely happy with the service. Neil dealt with all aspects of my enquiry and was extremely helpful.

5.0/5
5.0 /5
The service lads were excellent

5.0/5
5.0 /5
Always a pleasure dealing with Neil Cowie and the Service Desk, as more problems started to occur with the car, Neil and the Service Desk managed to move my appointment to the left by 4 weeks, for my peace of mind and were nothing but polite, professional and personable through out, thank you once again.

5.0/5
5.0 /5
My Vehicle was booked in, and I was updated regularly by James Wright at the service reception. I was dealt with quickly and very efficiently and James was excellent in dealing with the vehicle urgently as I needed it for work.James always gives me the honest facts and his professional advice allows me to proactively plan to avoid any possible upcoming repair issues.As usual excellent customer service and good staff It is a pleasure bringing my vehicle somewhere where I feel my custom is valued.

4.0/5
4.0 /5
James was very helpful

5.0/5
5.0 /5
Service department staff were extremely helpful and went out of their way to resolve the problems.Service staff James and Jack are greatly appreciated for their assistance

5.0/5
5.0 /5
My main contact (Neil Cowie) was excellent in his whole approach to me. Very helpful and friendly

5.0/5
5.0 /5
Friendly and supportive team. I feel like my car is in good hands.

5.0/5
5.0 /5
N/ A car serviced at agreed time.

5.0/5
5.0 /5
Great service and communication from dealership. As soon as car was ready I was contacted by service dep’t