Lookers Škoda Newcastle
4.7/5
4.7 /5
880 Verified Reviews
Railway St, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
880 Verified Reviews
5.0/5
5.0 /5
Very pleased with everything. Made buying a car less stressful than it can be.

5.0/5
5.0 /5
James was extremely helpful and went the extra mile.

5.0/5
5.0 /5
Neil was incredibly helpful and patient with our queries and wish to look around at other options.

5.0/5
5.0 /5
We would just like to say Neil was amazing with us kept in touch with any updates while waiting on are car thanks

5.0/5
5.0 /5
Very helpful and reassuring staff, as always. Comfortable surroundings in which to work while waiting for the work to be done. While there over several hours I noticed how well your staff responded to other customers one or two of whose requests were pretty unreasonable. All were satisfied with your responses

5.0/5
5.0 /5
Neil is a very friendly & knowledgeable man and is great to deal with

5.0/5
5.0 /5
I would like to commend James from the service department for being very efficient ,friendly and helpful and for sorting out a situation which could have caused a problem.My thanks go to him and thanks to his efficiency, I will continue to go back to SkodaIan Spencer

5.0/5
5.0 /5
I have to make a special mention of the exceptional excellent customer service that I received from James Wright .His Communication was excellent and I was kept fully informed of progress and required work with explanations of why it was needed.James is friendly ,helpful and I was able to speak freely and honestly because of his down to earth approach. I really felt my interests as a customer were being looked after ,nothing was too much trouble. James was as good as his word and contacted me with regard to a warranty issue both later on the day the work was done and the following Monday.Excellent service , head and shoulders above any other dealerships !Although I dealt mostly with James ,Brian was also helpful and courteous in dealing with my booking.

5.0/5
5.0 /5
Service team friendly and helpful especially James

5.0/5
5.0 /5
Jonathon Turner and Paul Stead were very helpful and professional.