Friendly helpful staff. Service carried out within time quoted. James on the service desk was very helpful.

I did not require finance nor insurance and I a;ready have a service plan. I left totally satisfied with my purchase and was a returning customer. Lookers Newcastle to me are what a car dealer should be and treats its customer with respect which is what encourages me to take my business there

Your staff were very professional courteous and very knowledgeable on our requirements through motobility. We have no issues with using the skoda garage when what we require becomes available on the scheme.

Neil Cowie was excellent - unfortunately he could not source any vehicles

Really positive experience. James Vaziri was really helpful and presented everything in a clear way. Thank you.

All round good experience.

Oh yes absolutely…we only required some advice from the Skoda Newcastle sales team We spoke with Jonathan (Johnny) Turner and he was tremendous helped us out at once with our query…many thanks he’s a top top man …. And a special thanks to Michael who we spoke with yesterday….

Liked the short video feedback. James was excellent both in presenting the car and keeping us up to date on the transaction status.

Wonderful people who went out of their way to help and gave great customer service. Thank you all so much

I brought the vehicle in for a 12,000 mile service and also had a warning light indication faulty oil sensor. I would have thought that Lookers would had got a spare part ready for when the vehicle was booked in but instead they waited until they saw the warning light and then had to order the part in which meant the vehicle was not available to collect on the same day as I dropped it off. I either had to leave the car for an extra day or book the car in again for the faulty oil sensor to be replaced. This is not convenient when you do not live close to the dealership.