Lookers Škoda Newcastle
4.9/5
4.9 /5
938 Verified Reviews
Railway St, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7AD, GB
0191 256 4600
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
938 Verified Reviews
Verified User
Dec 10, 2021
5.0/5
5.0 /5
My only recommendation is clean the vehicle and present it without scratches, dents, damaged internal trim etc. The car was nothing like the images put on by Lookers Sudbury and was a disgrace when it reached Skoda Newcastle who thankfully put all the faults right for me and couldn't have been more helpful.

4.0/5
4.0 /5
I was looking for a suitable Toyota hybrid vehicle but for the time being my search is on hold . John B

4.0/5
4.0 /5
Michael was superb and professional from start to finish.

5.0/5
5.0 /5
Car was good but somehow did not wow me

5.0/5
5.0 /5
always good advice and service from James.

5.0/5
5.0 /5
James was fantastic. Thanks again

Verified User
Dec 9, 2021
5.0/5
5.0 /5
Great experience from start to finish. Jonathan was very particular and thorough with the presentation and delivery of my car. Thank you. Best wishes Steve Bobbin

5.0/5
5.0 /5
Very nice car, very helpful staff, I was shopping for an electric vehicle and while Skoda might not have had a suitable offering the branch did everything they could to help me make my decision

5.0/5
5.0 /5
I was served by James Wright and in all his dealings with me he demonstrated outstanding customer service; a real credit to the company.

5.0/5
5.0 /5
Unfortunately, the day after the service, I had a screen message that one of my tyres was low pressure. It was low but I assumed that it had dropped below the threshold while the technician was checking the pressures, so inflated same. However, next day, same occurrence. Replaced tyre with spare, discovered bright, gold coloured self tapping screw in tread, near sidewall. Tyre fitter unable to repair so had to purchase new tyre. Screw which pierced tyre was a type similar to those I'd seen in automobile industry and whereas the car could have picked it up on my 3 mile drive home, it seemed a strange coincidence that it happened immediately after the service.