Good service and well looked after

Went to the showroom the first time and was completely ignored. It was busy so gave the benefit of the doubt and booked a test drive. Went for my appointment and was greeted by two men on the desk who were rude and aggressive because I could not recall the name of the person who booked the test drive. I have never been spoken to in the way they did and on this basis had no intention of buying a car from the dealership - if you can't even get this bit right I dread to think what the rest of your customer service is like. I will never buy a car from this dealership.

Very well, Mr Daniel Murphy was very efficient and answered all our questions. We are very pleased with the car which meets our needs well.

The salesperson helped me to get to a point where I knew what I wanted to buy. I had come in with one idea (which was not what I wanted but I thought it would save me money). He helped me to recognise I wanted something else and to buy it.

Wasn't really told much about the vehicle, just left to own devices really.

I enquired about a car online on the 6th February. A member of the sales team at Stockport sent me a video of the vehicle and told me he'd phone back in an hour to answer any question I had about purchasing the car. It's now the 23rd of February and I'm still waiting for the phone call.

Never contacted me

I had to chase and follow up to get me test drive arranged. Staff seemed uninterested when I got there.

The car that I had arranged to test drive wasn't charged so was unavailable.

Helpful, polite and efficient service