Lookers Škoda Stockport
4.6/5
4.6 /5
1,078 Verified Reviews
Saint Marys Way, Stockport, Stockport, SK1 4AW, GB
0161 333 3377
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,078 Verified Reviews
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5.0/5
5.0 /5
Good salesman who wasn’t too pushy
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Helpful, efficient and friendly
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1.0/5
1.0 /5
Never called me or contacted me.
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5.0/5
5.0 /5
I have left a fuller review online but I was happy with all aspects of my contacts. Polite and professional. My financial situation changed drastically so was unable to buy a car in the end but they offered and tried to resolve and help which was appreciated.
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Firstly let me start by starting that, although I chose one, I didn't buy a vehicle in the end. This however, was due to significant change in my financial circumstances and nothing to do with Lookers skoda. My experience throughout was exemplary from initial enquiries , attending the showroom and subsequent contacts. When the change in my finances occured they tried to resolve and provided options to try and accommodate my situation. Sadly it was a big change so couldn't accept but was very grateful for what they tried.
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5.0/5
5.0 /5
All the staff that I encountered were very attentive, especially Sam the motability specialist.
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5.0/5
5.0 /5
Great service and easy team to deal with.
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4.0/5
4.0 /5
4 Star performance from Lookers Stockport.
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4.0/5
4.0 /5
It was straightforward to make an appointment for a test drive, and there was no hard selling which was important as we are early in our buying decision-making process. The showroom was modern and well laid out, and all of the cars we wanted to look at were available.
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I sent an email raising a complaint with Jamie Phillips, the Used Car Sales Manager, on 14 July 2025 but never received a reply. It was in relation to a parcel shelf pin that was never sent out by Ella Richards, Used Car Saleswoman, I also never received a reply from her either.I purchased a Skoda Karoq in March from Ella Richards who said she would send me a missing parcel shelf pin but I still haven't received it despite contacting Ella by phone numerous times I never received a call back. As a result of only using one parcel shelf pin, the one I had is now missing because it was compensating for the loss of the other one. I now need two pins for the parcel shelf.I am very disappointed with the service I received from Lookers Skoda Stockport in relation to this matter and would appreciate two parcel shelf pins being sent out promptly.