Great communication throughout as usual and Emma Fairbanks was especially helpful as your card machine didn't work and she helped me pay via my mobile phone!

Communication between front desk and service person fell short of my expectation

Great service

Mike was very helpful and I was very happy with the service he offered. He was very knowledgeable and the garage offered what I believed to be a good price for the trade in of my car.

Unfortunately on this visit you had the car for two and a half days for 1 days work due to a systems problem.

The Sales Executive that I dealt with was Keith Hunt and I found him very helpful and particularly patient which was much appreciated as I am of the older generation.

Excellent service again.

All staff, in reception and the service dept, were courteous and helpful. In particular, I’d like to thank the gentlemen (Mark?) who was very helpful fitting in my car for service on the day, when I turned up at Stockport having inadvertently booked the car in at Manchester. Top marks for customer service.

Excellent indoors interaction with friendly & helpful staff, only spoilt by the SHAMBOLIC outdoor parking. Surely it would be possible to reserve, monitor and signpost a block of spaces for pre-booked service/sales customers?Double-parking of vehicles outside of marked spaces and parking on yellow box areas caused blocked exit routes, requiring delicate reversing along narrow lanes & 3-point turn manoeuvres in restricted areas.I arrived 20 mins early but left after failing to park, returning later to find the situation no better. This is poor service for customers arriving with vehicles you are aware will need to be parked up.

The whole experience was smooth and efficient .the staff both salesman (Josh)and Manager (Ian), were friendly and very efficient- thank you