Lookers Škoda Stockport
4.5/5
4.5 /5
1,088 Verified Reviews
Saint Marys Way, Stockport, Stockport, SK1 4AW, GB
0161 333 3377
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,088 Verified Reviews
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5.0/5
5.0 /5
Would like to say that Keith Hunt was great nothing was to much trouble.
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5.0/5
5.0 /5
Robert's willingness to bring the car to me for a test drive, to provide delivery to my home address was instrumental in securing the sale. Robert has subsequenty responded to my queries promptly and in full. The service I received from johnsons skoda birmingham has been nothing short of excellent.
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5.0/5
5.0 /5
Throughout i felt welcomed, and listened to by Josh and communication throughout the buying process was excellent
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5.0/5
5.0 /5
Dealership went above and beyond in particular Keith Hunt provided green number plates at no extra cost.
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5.0/5
5.0 /5
Great service , was an ex demo and the valet needed a bit more attention . Had previous owners personal affects in there .
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4.0/5
4.0 /5
Just a little disappointed that I was asked to take the vehicle at 10.00 but no work was started until after lunch. I cancelled an appointment to ensure the vehicle was with you in time but I could have made the appointment had I been aware that the service would not be started until much later.
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5.0/5
5.0 /5
Josh has been great, thanks
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5.0/5
5.0 /5
very welcome no pressure i will calling in to see what you have in.
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5.0/5
5.0 /5
Apart from a bit of a lack of comms initially I was very happy with the experience. It was a booking for a fault diagnosis which was successful. Your staff made a claim against my extended warranty which accepted responsibility and my car is being repaired tomorrow 14th September. Sophie was the service contact and was very helpful. The car was also cleaned inside and out, so thank you.
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5.0/5
5.0 /5
Obviously modern signature software progams are preferred over paper but when they go wrong - as they did during the purchase procedures it was a bit inconvenient. Understand the point of sale person has limited responsibility but the regular answer to a question with "I'll check with my manager" was irritating - but Lookers are no different from many other motor trade dealers - seems like an industry practice. Why not rise above the rest - show your trust in the salesperson, improve training, delegate responsibility etc, You know how to treat staff.