Easy to use and understand Excellent support and service on my recent visit for a while you wait MOT arrived at 8am was shown to service desk, advised car was ready at about 9 30am by Shafi Islam who advised details of the MOT, escorted to the car approx 10 minutes after, excellent service thank youxx

Owen was brilliant all the way from our first visit to purchase the vehicle. Attentive, knowledgeable and patient. A real credit to Skoda.

It made the whole process much simpler and saved time. Great customer care and went above and beyond.

The simplicity of using it and picking a time that's convenient for me Staff were very accommodating and bo complications with my repair or my courtesy vehicle.

Everything I needed was online and it was really simply to arrange. Very good timely service; friendly and attentive staff. I was kept updated as to progress throughout. You made it all very easy.

Shaf Islam was very courteous and kept me informed about progress on the service of my vehicle. Work carried out on time and car was spick and span on completion.

Josh was very friendly, and understood my situation.

excellent service from start to finish.

NO problems, MOT done sorted. spoke to agent about my service contract and was reassured all was fine, One service and one MOT to come.

The online booking system was relatively straightforward, but it didn't make it clear that a service had/hadn't been booked (I wanted an MOT and service). It was only by calling the customer advisor that I clarified that a service had not been booked via the online system - they then added the service onto my booking. Online checkin was very starightforward. Check-in on the day was easy as I'd done online check-in beforehand. I knew where the work was up to during the day with the online access, and so I knew when it was available for collection. Collection was straightforward as was booking a further appointment for the additional non-urgent work that was advised.