Very polite, informative and helpful but not pushy

The actual service of the vehicle I’m happy with.

Was made to feel welcome right away, and offered a coffee, that was nice and Josh the mobility dealership manager ask how he could help us, I said I was interested in a Škoda Kodiqa and he told me everything I wanted to know about the car all the details and Josh told me everything he showed me the car after looking about and sitting in it l did like it I was comfortable .so I ordered it choose the colour and Josh keep me informed all the way until the car arrived.

Josh Tarpin (I think that was his last name) gave us a very professional handover. He made sure I was happy and competent woth the vehicle controls and systems within. He didn't make me feel like I was being lectured or that I should already know what he was saying. He was very clear and concise throughout.

Shaf Islam was superb throughout the full process and I found the VHC video helpful.

Quick booking in, car ready when said it would be. Car washed although not hoovered

Excellent communication through out, and the door to door service was brilliant!

Service advisors were amazing Carl and niall were Excellent.

I was informed at 12:30 car was ready for collection, when I arrived at 2:50 I had to wait 20 minutes as the car was still being cleaned.

very clear and informative very friendly reception and great service