Helpful/knowledgeable and friendly staff, comfortable showroom but poor customer parking facilities/arrangements.

Josh gave the best car handover we have ever had. He explained everything really well and gave us plenty of time to ask any questions. Even got us a brew! We were delighted, thank you.

I already completed a survey last week

Easy to navigate and make the booking. Confirmation sent by email/text. MOT completed within the timescale indicated. Comfortable waiting area with excellent complimentary coffee machine! Great customer service from Carl, explaining the result of the free health check. Also vehicle given a free clean.

excellent communication

Very helpful staff. I was kept up to date with the progress of the repair. They did what they said they were going to do - quite a novelty these days.

The onl;ine form is not really clear and the ideae is really to confirm the car is available for service. It only needs one question freally Take extra care of customeer and the car. They collected as advised and the return was also advised and was on time as expected. Information of work done was clear and the invoice clear and easy to understand. The key reason though is the way all staff where professional and friendly and did care about top quality service.

It was very easy I felt valued

Easy. To add Carl the apprentice service chap was epic. Easy, simple process.

Friendly, professional, approachable and I got a good deal on a brand new car, that I picked up the same week!