Nothing further to add

No

Josh Taplin is a credit to your organisation!

Poor communication from service team when vehicle was ready for collection. Had to ring for update towards end of day and was told vehicle ready but that service desk was closing soon so would need to get here. Was informed that a vehicle health check and valet would be performed on the car when i dropped off. Neither of which had been done. Felt like a rushed job unfortunately. Initial contact with Parts Department to obtain price for job was outstanding, spoke to a gentleman who couldnt be more helpful and was the reason to use the dealership despite being far away from home.

Staff were friendly and kept me up to date of the progress. Work carried out and a video showing the checks. Thanks to Sophie Warde, the lady on reception and the engineer carrying out the work

Ginvile was very thorough, efficient and welcoming I will contact her again in due course.

Good service from Keith Hunt

Being a slightly older woman on my own I was impressed with the way my enquiry was taken seriously & helpfully.