Luther Brookdale Mitsubishi
4.7/5
4.7 /5
146 Verified Reviews
4435 68th Avenue North, Minneapolis, MN 55429, US
(763) 566-5600
146 Verified Reviews
3.0/5
3.0 /5
The valve stems were out of stock on the first visit. Second visit, one week later, is when the tire machine did not properly balance the tires.Waited 2 hours for tires to be balanced.The tire unbalanced issue could of been resolved if a test drive had been done. I felt it as i was driving away on the highway. I did not return due to the time of day (the service department was closing). And if the Service Rep knew the tire machine was not properly balancing tires, you should have called me the next morning, to bring it back in to fix what you had done improperly.Was not offered to schedule the next visit.Service is generally good but the last visit was not good. Tires were not balanced properly after valve stem replacement. I was told when I returned the next day, that the tire machine wasn't working properly the day my tires were done!

5.0/5
5.0 /5
Great customer service and friendly staff!

3.0/5
3.0 /5
Waiting time is more

5.0/5
5.0 /5
Service ticket opened with Mitsubishi on how to proceed with massaging seat

5.0/5
5.0 /5
On time service

5.0/5
5.0 /5
The staff was helpful and friendly. Even as I was roaming around the sales staff wanted to make sure I was taken care of.Very friendly and helpful staff

5.0/5
5.0 /5
Excellent customer serviceExcellent service

5.0/5
5.0 /5
Service writer was fantastic. Very easy to work with and great at keeping me informed.

5.0/5
5.0 /5
Excellent customer service. Service advisor friendly and knowledgeable.Excellent customer service, very friendly and knowledgeable

5.0/5
5.0 /5
Coffee machine best cup of coffee while you wait for service to be completed.Efficient and capable Service Rep. (ERIC) greeted me, liked seeing the video provided by staff who repaired car, good turn around time to get car back. This dealership does a good job of Customer Service.