I never visited. Why am I being asked to do this

Well you've given me the survey before I've even got to the website so that's a little confusing you're asking me questions about how was my experience at Madrid apartments and I haven't been there yet

Great work just need a timely matter

Property is not maintained wellAll property managers care about is the rentSmoking in the buildingPeople stealing mailDumpster is always overfilled when there’s 24 apartments total with 3242 and 3245 Orchard Manor Circle we have one dumpsterPeople parking and parking lots that don’t live at the apartmentThe amount of water damage from my ceiling from all the water pipes that constantly keep breakingAlways smells like weed and cigarettes in the whole buildingAll air vents are painted over some vents are permanently shut due to Landlord specials

Kitchen needs update , need walls painted and neighbor needs to clean up basement

Will my rent increase again for no reason? The $50 monthly pet fee that is higher than average; its $25-35 at most other apartments. Poorly lit parking and no security cameras. No real adminities or perks for the cost of the apt (currently pay $950 after all fees are considered). Other places have lower rent for more sq ft.

Customer service help

Overpriced slum

To have an emergency phone number to call to report an incident instead of waiting until Monday for something that happened on Friday afternoon

They should send message a day before they come, coz i am working everyday nightshift so i am sleeping when they arrive and they marked it done but they didn't fix it yet