Was taken in for the appointment 30 minutes after the scheduled time, and only after questioning why we hadn’t been called back yet. I had to take my kids out of school early to meet the appointment time, so very frustrating.

The manager he identified himself was completely rude and cocky and actually suggested me/refused to make an appointment ( “you should find another practice”) for my kids since i didn't seem to understand the extremely long wait-time which he said every day is the same…but before when i inquired he said they are short staffed….even if he didn't like that i complained, he was completely unprofessional in his demeanor. The wait area was like 82 F, no air circulation whatsoever.