The nurse and doctor both came across if they had better stuff to do. The cleaning was rushed and took of 5 minutes. The nurse was more concerned about everything going on in the office rather than the patient. She was very unpleasant and had no concern for my daughter. When the provider came in he was very short and unpleasant. He spent all of about 2 minutes in there with her. Really wish you had other providers for patients over 16. Really wish Dr. Hester would see kids that are over 16.

It is usually so pleasant in there. This time it just seems the staff was off and maybe it was because it was busy in there. Or maybe it was the time change. Just felt it needed to be addressed because I even had to go back and ask for the floride and it seemed that just slapped it on. The difference between my 2 children's teeth were astonishing.

Was taken in for the appointment 30 minutes after the scheduled time, and only after questioning why we hadn’t been called back yet. I had to take my kids out of school early to meet the appointment time, so very frustrating.

The manager he identified himself was completely rude and cocky and actually suggested me/refused to make an appointment ( “you should find another practice”) for my kids since i didn't seem to understand the extremely long wait-time which he said every day is the same…but before when i inquired he said they are short staffed….even if he didn't like that i complained, he was completely unprofessional in his demeanor. The wait area was like 82 F, no air circulation whatsoever.