It is usually so pleasant in there. This time it just seems the staff was off and maybe it was because it was busy in there. Or maybe it was the time change. Just felt it needed to be addressed because I even had to go back and ask for the floride and it seemed that just slapped it on. The difference between my 2 children's teeth were astonishing.

Was taken in for the appointment 30 minutes after the scheduled time, and only after questioning why we hadn’t been called back yet. I had to take my kids out of school early to meet the appointment time, so very frustrating.

The manager he identified himself was completely rude and cocky and actually suggested me/refused to make an appointment ( “you should find another practice”) for my kids since i didn't seem to understand the extremely long wait-time which he said every day is the same…but before when i inquired he said they are short staffed….even if he didn't like that i complained, he was completely unprofessional in his demeanor. The wait area was like 82 F, no air circulation whatsoever.