I recently took my daughter in for her 6 month checkup/cleaning. The appointment was scheduled for noon and I arrived 15 minutes early. We waited for over 1 hour until being called in by the staff. This was very frustrating to say the least. The staff gave no reason for the delay. I could understand 15 minutes past the scheduled appointment time, but over an hour is unacceptable. I really hope this was a one time thing, because if it happens again I'll be forced to seek dental care elsewhere.
Verified User
•
Mar 16, 2026
I scheduled an appointment for my daughter for 9am. The company changed the appointment to 9:30 without calling me to agree to the time change. My child was not called back until 9:45 and then after her cleaning had to wait an additional 15 minutes before seeing the dentist. We finally were able to leave at 10:25. The lack of communication and the long wait was very frustrating. If we were contacted about moving our appointment time, we would have rescheduled since 9:30 was too late for us
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Good dr and good staff
Verified User
•
Feb 25, 2026
2.0/5
2.0/5
The assistant who attended to us honestly lacked any tact; she was very rough while cleaning, not caring at all, and didn't listen to the patient or their parents. Neither my daughter nor I want to be treated by her again.
I recently took my daughter in for her 6 month checkup/cleaning. The appointment was scheduled for noon and I arrived 15 minutes early. We waited for over 1 hour until being called in by the staff. This was very frustrating to say the least. The staff gave no reason for the delay. I could understand 15 minutes past the scheduled appointment time, but over an hour is unacceptable. I really hope this was a one time thing, because if it happens again I'll be forced to seek dental care elsewhere.
Verified User
•
Mar 16, 2026
I scheduled an appointment for my daughter for 9am. The company changed the appointment to 9:30 without calling me to agree to the time change. My child was not called back until 9:45 and then after her cleaning had to wait an additional 15 minutes before seeing the dentist. We finally were able to leave at 10:25. The lack of communication and the long wait was very frustrating. If we were contacted about moving our appointment time, we would have rescheduled since 9:30 was too late for us
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Good dr and good staff
Verified User
•
Feb 25, 2026
2.0/5
2.0/5
The assistant who attended to us honestly lacked any tact; she was very rough while cleaning, not caring at all, and didn't listen to the patient or their parents. Neither my daughter nor I want to be treated by her again.