My experience has been very frustrating. First, the 8x10 unit I rented is essentially a triangle, not a rectangle as advertised online. Second, I did the online reservation and check in system. When I arrived at the facility at 8 AM on the day of my move in, rather than a safety seal and a welcome kit, there was already a lock on my unit. Since no one was at the facility and it didn’t have a pre-9:30 AM helpline, on a week day no less, I had to call the corporate number and get a random representative to help me, and he had to try multiple combinations until we found one that worked based on the lock. It took 30 minutes of time, during which I had movers being paid by the hour who were being paid by me to stand around and wait for me to resolve a problem that Cube Smart caused.

Staff is super helpful and friendly.

The staff there are very professional.

Great people great service

The employees were friendly and helpful, but there is a mouse/rat problem in the facility. We found mouse/rat droppings all over our stuff in the unit.

I got a small one

Because it’s mice, infested elevators, never work

not sure of security and camera detection and weekend monitoring

because your reliable and afordable

Bothe staff members were very helpful during the whole process.