Difficulties accessing the storage unit due to elevators not working and building sometimes locked unexpectedly. Water in the storage unit. Requested a refund of three months worth of payments due to the above issues and was offered a one month refund. Refund was not provided in a timely manner and I had to keep sending emails. Account was not closed in a timely manner and I was charged for another month of rent a week after I closed the account and emptied the unit.

Elevator is broken only one dolly had to carry furniture up steps

The customer service stinks. Rat infestation and all I got was excuses.

Bate and switch businessFrom $59 the first month and went up 3 months later and kept going up

Horrible !Unit Was Left A Mess With Previous Customer Items And Mouse Dropping .Second Unit Didn’t Have A Lock . Didn’t Fee Comfortable . I Still Haven’t Received My Refund ! Beyond Frustrated

Storage Units Were Dirty !I’m Still Waiting On My Refund .

There is never anyone there when you want to make payment

The Team at Constitution in Upper Darby are very knowledgeable as well as friendly and go above and beyond

Staff are never there. Elevators don’t work. One cart for the whole facility. Mouse droppings everywhere. Garage doors don’t work.

Elevators never worked, there were never any carts to move your things, there isn’t even a trashcan so the expectation is to pay for trash removal, it’s not easy to reach a live person, I was charged a fee of $250 because the elevator was broken for months and I used the trash can they use to have and I was spending 300 a month