Difficulties accessing the storage unit due to elevators not working and building sometimes locked unexpectedly. Water in the storage unit. Requested a refund of three months worth of payments due to the above issues and was offered a one month refund. Refund was not provided in a timely manner and I had to keep sending emails. Account was not closed in a timely manner and I was charged for another month of rent a week after I closed the account and emptied the unit.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Elevator is broken only one dolly had to carry furniture up steps
Verified User
•
Feb 26, 2026
1.0/5
1.0/5
The customer service stinks. Rat infestation and all I got was excuses.
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
Bate and switch businessFrom $59 the first month and went up 3 months later and kept going up
Verified User
•
Jan 1, 2026
1.0/5
1.0/5
Horrible !Unit Was Left A Mess With Previous Customer Items And Mouse Dropping .Second Unit Didn’t Have A Lock . Didn’t Fee Comfortable . I Still Haven’t Received My Refund ! Beyond Frustrated
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
Storage Units Were Dirty !I’m Still Waiting On My Refund .
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
There is never anyone there when you want to make payment
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
The Team at Constitution in Upper Darby are very knowledgeable as well as friendly and go above and beyond
Difficulties accessing the storage unit due to elevators not working and building sometimes locked unexpectedly. Water in the storage unit. Requested a refund of three months worth of payments due to the above issues and was offered a one month refund. Refund was not provided in a timely manner and I had to keep sending emails. Account was not closed in a timely manner and I was charged for another month of rent a week after I closed the account and emptied the unit.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Elevator is broken only one dolly had to carry furniture up steps
Verified User
•
Feb 26, 2026
1.0/5
1.0/5
The customer service stinks. Rat infestation and all I got was excuses.
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
Bate and switch businessFrom $59 the first month and went up 3 months later and kept going up
Verified User
•
Jan 1, 2026
1.0/5
1.0/5
Horrible !Unit Was Left A Mess With Previous Customer Items And Mouse Dropping .Second Unit Didn’t Have A Lock . Didn’t Fee Comfortable . I Still Haven’t Received My Refund ! Beyond Frustrated
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
Storage Units Were Dirty !I’m Still Waiting On My Refund .
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
There is never anyone there when you want to make payment
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
The Team at Constitution in Upper Darby are very knowledgeable as well as friendly and go above and beyond