I was gone but Dan did well& it’s working Thank you

I’ve lived here at Mera Chandler 2 1/2 years. I’m very happy living here or I’d look elsewhere.

Foul dog odor on some Elevators !!!( didn’t start smelling this way until huge gigantic sheep dog arrived ). Not sure if it’s a service dog bc it doesn’t wear anything to tell us that. I’m told on 3 rd floor that it runs loose.& a lot of residents is afraid of it.

I’m extremely pleased with the service provided by Danny. He is professional and very personable. All my maintenance requests have been completed very quickly.Thank you so much.

As always, the maintenance guy was quick to respond! Thank you Mera!!

Parking within the gates is an issue because I can’t afford to rent a covered space. The fee of $50 per month is quite hefty and I find that if I leave during the day, I cannot find uncovered parking when I come home. I end up parking outside the gates and well away from my unit. It would be nice if every unit had at least one covered parking space assigned to them as part of their lease agreement without an exorbitant extra charge. I know that other communities offer this amenity and not having to worry about where I will park when I return HOME would truly help to ease my anxiety and improve my sense of belonging.

Please note that I've already renewed my subscription.The only real problem here at Chandler is the fact that the front entrance doors are impossible to open ... unless you have body-builder with you to help open them. We were promised a remedy to this over two years ago!

It was done quickly and done well.

I was very impressed with everything about the community.

While I enjoyed many aspects of living at Mera, there are several policies and communication practices that I found frustrating.1. Excessive Text MessagingResidents receive a large number of text messages that often repeat information already provided by email. The frequency and redundancy of these communications can become overwhelming.2. Community Food EventsAt resident food gatherings, management frequently reminds residents that they should take only the amount of food they intend to eat. While I understand that food quantities may be based on RSVP responses, the distribution process seems unnecessarily restrictive. Food is served by volunteers, containers remain closed, and residents are not permitted to open them. Some residents may wish to take additional portions home, particularly those facing financial or health challenges. It is unclear what happens to any leftover food, especially when it has already been purchased and provided for the event. A more flexible and compassionate approach would be appreciated.3. Lobby MintsManagement once sent a text message advising residents not to take excessive amounts of the complimentary mints available in the lobby because they were intended for visitors. This communication came across as unnecessary and somewhat discouraging. Given the minimal cost of such an item, the message seemed out of proportion to the issue and did not reflect the welcoming atmosphere many residents expect in a senior community.4. Parking PolicyResidents are instructed not to back into parking spaces. However, backing into a space is a common safety practice in many organizations because it allows drivers to exit more safely and maintain better visibility in an emergency. In a community of older adults, it seems worth reconsidering whether prohibiting reverse parking actually improves overall safety.5. Accessibility ConcernsThe front parking area lacks a ramp, which may create challenges for residents and visitors with mobility limitations.6. Package DeliveriesThere is no designated common area for delivery services to leave packages. Although residents can provide delivery instructions, they ultimately have no control over where a driver chooses to leave a package. When packages are left in the lobby or leasing office, management often sends community-wide reminder texts. It would be more productive to provide a secure, designated package area rather than repeatedly addressing all residents about circumstances beyond their control.Overall, I believe these issues could be improved through more resident-focused policies, better communication practices, and greater flexibility in addressing the needs of the community.