We had more than one request. Some got done, some didn’t . . . It would be helpful to have a form to give to the renters that shows all the requests, which were completed , and an approx date for the requests not completed. The maintenance men are doing an excellent job .

Better follow thru with office staff

Should be allowed to have religious gatherings in rooms not previously scheduled.

Stewart did great fixing the door, we are just waiting on the second part of the order, the carpet to be fixed.

Yes, we will be renewing our lease. Life at Mera has totally satisfied us. Above all is the friendliness of the staff and their willingness to help. Two negatives: Bedroom windows are so dirty that we can hardly see out of them. Also, our great view of the pool and grassy areas has severely decreased because of the height of the palo verde trees.

I would like to know what the rent will be for the next year prior to the end of December so that we can make a decision about next year. Thank you for your assistance.

My request was completed the next day. Stewart was courteous and replaced both my HVAC and refrigerator filters. He also took time to explain the new charge for the refrigerator filters. A definite thumbs up for Stewart.

I dislike your verification process to sign in as it processes my wife’s email as she is on the lease not me. If she is not here then I can’t get the verification code. Please fix ASAP.

Friendly

I am a new resident and this was my first experience with submitting a request. Admin actually completed the request for me which was appreciated. The only slight down side was the response time from submission to completion.