I was shopping but Charlotte told me that they had found and removed the object that was causing the problem.

Automatic doors because we have too many residents with walkers and wheelchairsI see a safety hazard with that faucet right outside the double doors facing the pool that should be encased in plastic or foamI have a feeling if I did an entire tour of the building, I would see other things that need to be upgraded for safety purposes

Great guys, very helpful.

If this is for door 11 it still does not latch unless pulled or pushed closed.Pool still has dirt on the bottom.

I am introverted because of a previous experience with family where I was victim of senior abuse. It has been hard for me this 18 months to reach out and belong to this community and actively join in. Renewal depends on finances. If I renew, it is possible I may be able to more fully join in on activities as I become acclimated to a caring community.

I called the emergency number this morning and left message to report my A/C stopped working last night. Jairo called me back and was here and fixed problem.Saturday morning of Labor Day weekend. Thank you.

Quick, professional, and friendly

We appreciate how quickly our repair was completed and the quality of the work.

Question 1 has 2 parts to it, these should be separated for better response.

Jairo was very courteous and efficient in fixing the air conditioner. It’s working now.