Mera Craig Ranch
3.7/5
3.7 /5
146 Verified Reviews
146 Verified Reviews
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4.0/5
4.0 /5
A lot of the current events I no longer attend. I am not a drinker and alcohol is provided at all most events. In the beginning we had soda/water/ice tea now not at all. Those items are far cheaper than alcohol. When a meeting is held we never receive feedback of our suggestions. I know we can please everyone and lots still think they are entitled by paying rent. But so am I . There has never been a technology class. Things that are advertised. Great attendance for cooking but only 2 in almost 2 years . And a deflibator is needed. And a tornado or fire plan . The plaque on the wall showing you are here doesn’t cut it. We have lots of new residents that are unfamiliar with Texas weather. Please listen to our residents. There are a great number of good people here

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4.0/5
4.0 /5
The BEST thing about Mera is the staff! However, there could be improvement in communication between staff members, as well as communication with the community as a whole. Depending upon who and when you speak to someone, you get conflicting statements about things (i.e., Sparrow will change ac and water filters and the next time you're told they will only do the first one then it's the residents' responsibility).The quality of the food is not as good as it used to be. You're having activities at the dinner hour but you are providing snacks. You are not providing drinks for non-drinkers when you are serving alcohol. As with the food, the quality of the coffee machine is poor.We haven't had tech classes, even to teach us about the tv, computer and printer.For everyone's safety, there should be a defibrillator near the pool or exercise area.

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4.0/5
4.0 /5
I am not one that likes to be taken advantage of. What I was told when I agreed to move here by the original staff members Is what I expect.

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5.0/5
5.0 /5
I am so grateful for Martin and Chris for their caring and prompt attention to our needs.

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3.0/5
3.0 /5
Better CommunicationBetter Wednesday events. The food has changed significantly and therefore the participation has also changed.Clean the pool on a regular basis. Residents won’t clean the grills so include that in your cleaning schedule. Handbook says no grills but community grill is always dirty and some people have personal grills. If the grills were cleaned regularly some of us would use them and those with grills on their patios probably wouldn’t feel the need to have them. Handbook says garages are not for storage only but……. I don’t have issues with rules in the handbook but my issue is either follow them or do away with the handbook.completely.

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5.0/5
5.0 /5
None at this time.

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4.0/5
4.0 /5
My biggest complaint is food temperatures. Foods normally served hot are usually room temperature because they sit out unheated for too long. Cold foods are not kept cold. For example, the recent much looked forward to root beer floats were made with room temperature cans of root beer so the ice cream melted before we got back to our seats. The nachos were so so because the beef, beans and queso were not kept warm. Same for the breakfast nachos. Foods would be much more enjoyable if kept at the proper temperatures.For the many dog owners, a covered doggy waste area for rainy weather near a building exit with a covered walkway would be much appreciated. Neither we humans nor our dogs like getting soaked especially in cold weather. It should probably be an area with a gravel floor for easy pickup and disposal of waste.Thank you.

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5.0/5
5.0 /5
Appreciate the consistency of an immediate response to my requests.

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We would love to see all parking spaces covered and provided to every resident!

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2.0/5
2.0 /5
There are roaches all over in the building and apts since I've lived here. I've got documentation and pics and I've requested a different service for the last year as this one is not effective. The manager has not done so... And seems to be not very interested... As this would have been taken care of by now.