These were both repeats but I think it won’t revert back to.

Chris went above and beyond. He not only cleaned the sink after fixing it but shined both sinks before leaving. I told him my repairs could wait and his response was it’s okay we want to make sure all of you are taken care of quickly. He is definitely resident focused! Thank you Chris!

The rules are getting pretty strict. We’re all seniors here. If I want to walk my dog 2 doors down without a leash, that should be fine. You all know her. It shouldn’t take a few individuals to screw it up for everyone.I also want a text or call before maintenance shows up on service calls. At least 15 mins

My service request was completed successful and the issue/resolution was explained.

Efficient and professional

Everything went fine

Your office staff, maintenance and janitors are top tier! Which allows residence to feel seen. It fosters a feeling of community , lightness and positive vibe that I felt on first tour. What I felt and saw was true so thats why I'm loving it so far!

Pest control is not working. I have had pest control in here three times since move in and still have way too many bugs and cockroaches

The problem continues. Noise is most pronounced when A/C is turned down at bedtime from 78 to 73. Noise started after plumbing pipe repairs. Sounds like water dripping or something flapping during increased airflow. Very disruptive.

A very prompt response in my door fixed within 15 minutes. I would rate it awesome!