It was completed the same day as requested. That is super!
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
All was done quickly and nicely…..only one little glitch and that is I am unable to close the little door that contains the filter for the refrigerator
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Update: I am not able to delete my prior negative review, so I am going to attempt to amend it. I spoke with maintenance this afternoon, and realized that there was a misunderstanding/miscommunication on the dryer repair. Ray took the to time to clarify and explain what happened. I appreciate that.I opened a request vial the portal on 10/25. The request was closed and mark completed , but the work was never done. I re-opened the request yesterday on 10/28. I also followed up with a phone call yesterday, right after re-submitting the request. I spoke with a rep from maintenance, he said they were dealing with a few emergencies, but they’d get to my mom’s dryer first thing in the morning (today). As of right now, 11:17 am, my mother’s dryer still isn’t working, and no one from maintenance has been by.This is day 5 of her not having a working dryer.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Great response. Even left a note saying job complete which is very helpful. Thanks
Verified User
•
Oct 24, 2025
4.0/5
4.0/5
One request was submitted under previous management. This was a third request on painting of patio door caulk. First on water filter.
Verified User
•
Oct 13, 2025
4.0/5
4.0/5
Still awaiting washing machine repair. I do appreciate fixing of garbage disposal.
Verified User
•
Oct 2, 2025
I don't have a completed request.
Verified User
•
Sep 30, 2025
I cannot think of anything at this time.
Verified User
•
Sep 26, 2025
5.0/5
5.0/5
Everyone was very courteous and helpful. The lady I talked to was very nice and I enjoyed talking to her.
It was completed the same day as requested. That is super!
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
All was done quickly and nicely…..only one little glitch and that is I am unable to close the little door that contains the filter for the refrigerator
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Update: I am not able to delete my prior negative review, so I am going to attempt to amend it. I spoke with maintenance this afternoon, and realized that there was a misunderstanding/miscommunication on the dryer repair. Ray took the to time to clarify and explain what happened. I appreciate that.I opened a request vial the portal on 10/25. The request was closed and mark completed , but the work was never done. I re-opened the request yesterday on 10/28. I also followed up with a phone call yesterday, right after re-submitting the request. I spoke with a rep from maintenance, he said they were dealing with a few emergencies, but they’d get to my mom’s dryer first thing in the morning (today). As of right now, 11:17 am, my mother’s dryer still isn’t working, and no one from maintenance has been by.This is day 5 of her not having a working dryer.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Great response. Even left a note saying job complete which is very helpful. Thanks
Verified User
•
Oct 24, 2025
4.0/5
4.0/5
One request was submitted under previous management. This was a third request on painting of patio door caulk. First on water filter.
Verified User
•
Oct 13, 2025
4.0/5
4.0/5
Still awaiting washing machine repair. I do appreciate fixing of garbage disposal.
Verified User
•
Oct 2, 2025
I don't have a completed request.
Verified User
•
Sep 30, 2025
I cannot think of anything at this time.
Verified User
•
Sep 26, 2025
5.0/5
5.0/5
Everyone was very courteous and helpful. The lady I talked to was very nice and I enjoyed talking to her.