Sam is always prompt and professional. Great addition to the Mera team!

When we moved here eight months ago, we were told to put our emergency request in the portal. I have now found out through maintenance not the office that the portal only sends them an email . That I have to call the main number and select maintenance for an emergencyand then the phone call will go directly to one of the maintenance personnel directly on call. The portal is mainly for the office to keep track of maintenance requests. Nobody in the office had told me that. The office needs to have clearer instructions. Our air conditioning has gone out twice in the last three months in our unit. once I got a hold of maintenance, and spoke to them and on the phonethey came and fixed it the same day .Now I know what I need to do if it happens again.

Sam is efficient and punctual. He offers good sound maintenance advice and provides excellent service.

Sam is awesome! Maintenance requests are completed in a very timely manner.

Maintenance staff always polite and explain what resolution is for repairs

Sam is the best!

The maintenance crew at mera greenfield is quick and professional, Thats again Sam.

Always top of the line people

My refrigerator was out on Sunday. Called it in. Tom called me back right away. He said to check the breaker. It had tripped. Problem solved. Tom came and checked it the next day. Thank you Tom and Sam for all you do.

Thoughtful, courteous, competent