The issue - water not filling the washing machine. I put in a request which was on Sunday to have the problem rectified. Rusty came just after 9 am on Monday to resolve the issue by checking out the water lines. He gently moved them around behind the machine, and the water started flowing into the machine - problem solved.

I am likely moving to Summerlin. Would rent Sparrow, but nothing there yet. I do not like the Durango location.

Emmanuel is always polite and respectful and gets the job done.

I really love living at Mera HendersonThrough much observations, I have noticed the Mera Team goes out of their way to keep a very clean, a safe secure environment, keeping everyone peaceful and happy and by also having these great amenities programs. The floor plan of my apartment is awesome and beautiful! Thank you, Mera Team, I truly appreciate all of you, especially Aaron (Leasing officer). He is the best. Eme Smith Mera Resident

I’m pretty easy going. Takes a lot to upset me. Not a technical person. Don’t like the new gate system. Would just like to be able to tell staff if I need something done. My DIL does all my computer things. She pays my rent. Calls me because I get a # then have to send it to her. Before she could just pay it. New system again. Old people don’t like change. I’m very happy here. I do so much with family. Do activities as I can here. I will be updating my lease here.

Extreay happy.

Wonderful place to live. I am very happy here and can think of nothing negative to say.

The issue I was having was taken care of immediately and I appreciate that

This is the first time I'm renting an apartment. I always owned a home when I was married for forty-eight years. I always lived on the east coast of the United States until my husband died in 2021. I moved out to Nevada because my sister and brother-in-law live in Henderson about ten minutes away. They were the ones who introduced me to Mera. Also all three of my children and their families live on the west coast. I love the apartment (Sapphire) I've been renting (just hope the rent for everything - apartment, garage and storage closet remain the same). If something has to be repaired (A/C) or replaced (fridge filter, fire alarm), it's always done in a timely manner. I've met wonderful women who became good friends. I play Mahjong twice a week and sometimes Rummy Q. Mera is conveniently located for doctor appointments, restaurants, grocery stores, etc.Mera Henderson is advertised as a 55+ Active Adult Community, but I've noticed more disabled people in wheelchairs and using walkers to get around. As an example, the Mahjong group who I play with now has a difficult situation dealing with a woman who has early stages of dementia. She comes weekly, but doesn't realize she no longer understands the rules of the game. Therefore, it's difficult for the rest of us to actually play. We are supporting her for 3 hours. We tried to help her to no avail. Because of this, it's no longer an enjoyable afternoon activity.

Living room carpet needed replacement at 1st move in. Door blind not replaced. Chip in bathroom tile not repaired.