Jaime is an excellent maintenance employee at MERA.

With no password the use of the codes is much more difficult!!!! It goes into my junk mail I have trouble finding it then back to the web site. I feel it is harder and I’m computer literate!

I never heard back from management. I had to go to the office to get an answer!

Maintenance service has been professional, timely and exactly what I requested.

I feel a sense of belonging. Great staff and residents. Lots of activities. Looking forward to CVG.

I absolutely Love my Mera community! Kudos to the office and maintenance staff. Also, I appreciate Nicole and Corey!

The maintenance staff here is wonderful! I recommend, however, that when you request feedback on a maintenance request that you specify which request. If I recall, I had submitted either three or four.

Many of the bushes on the sidewalk side of the fences have died and been removed but nothing put there to replace them. Seems the grounds and keeping up the appearances are not a priority at this facility. I think we need more lockers for mail so the boxes don’t pile up and become walking hazards….much less how it looks! And having to stop in front of portico to wait while we make sure the gates open clogs up the entrance. Those are my biggest drawbacks for this complex.

my apt seems to be in a dead zone.. i have a lot of trouble with my wifi thru verizon and also my phone with at&t. i don't know if it's because i am next to an elevator or what but electronics isn't good.That is really my only complaint. Maintenance is excellent!!

I have only been here a short time but I fine the response time and efficiency to be 5 star