I would never rent with your properties again and realize that I made a mistake and I personally didn’t like management or the way it was unfair when it came to certain people. This is my personal opinion and experience.

I have only been here a little over a month but so far everybody has been very friendly and welcoming.I also appreciate the level of security.

Jaime is a huge asset to your team. knowledgeable, smart and funny!

The last few months have been frustrating. There have been multiple safety issues that have not been sufficiently addressed. These include trespassers on our property, doors failing to be locked or repaired, and re-arming all doors in our facility to prevent entry into the actual apartment buildings. This is supposed to be an INDEPENDENT living facility which means that there should be no reason for all interior doors to be locked and to require a resident fob for entry. Additionally, there has been an uptick in new residents who do not appear to meet the “independent living” standard and I am unsure of how they qualify to lease units in the complex. I personally have had interaction with 2 new residents whom I have found lost, wandering in the complex, and unsure of where their apartments are located or have been unable to work the gates in the courtyard in order to enter or exit their buildings. These experiences have made me question if I want to continue living here. I have made some really good friends here and I enjoy the activities that I have access too but some of these less than positive changes are frustrating. I have not made a decision about renewing my lease. It will be dependent on the what the terms of the lease actually are.

I would recommend heating the pool.

Second time submitting a request. Both times great response great service.

The maintenance team has always provided great service

After several weeks and several appointments for pest control to come...I hope last treatment works. Each tech that did arrive was polite and did listen to my bug complaint...might have been better if same tech came each time for this particular issue

We have the BEST Maintenance Crew. So happy there at Mera Vintage Complex. There is nothing Jamie or Osmar can’t fix.

I was expecting the guy to spray and he just left three traps to see what gets caught and where they come from. Not sure about the whole visit, to be honest. I want prevention of bugs, to come in at all, not report to the office what is caught if anything.