No response yet. Still pending.

Maintenance person was wonderful and maintenance was completed efficiently and effectively. However, we MUST have a system that provides timely updates on emergency requests such as summer AC outages.

Management are very engaged not not only making sure apartments are safe, secure, and protected, they are actively involved in getting our feedback timely, ensuring work orders are completed timely, activities are robust, and our needs are met.This is a great 55+ community and I recommend it to others who seek a wonderful community living experience.John Higginbotham

I love it here and feel at peace here.

Larry did a great job!

When requesting maintenance the website says we will be contacted. That does not happen. Website will say maintenance request was completed when it has not been done. Activities in the bistro can be difficult to move around due to scooters and walkers. I think the tables should be rearranged and when serving food it would be good if those with scooters & walkers should go first and then let others stand in line. I also think it would be helpful if we had a booklet when moving here listing all about appliance maintenance and instructions. I learned about filter of refrigerator and a/c filter from another resident. It would be nice if we had some residents who would welcome new people to community and answered any questions. I have bee here almost a year and never saw the manager nor did I meet her. I think Erik is going to be a very good addition to the community.

I definitely enjoy living here at Mera Westgate and am one of the original people living here. There are all kinds of incentives and bonuses offered to new tenants. I think something should be offered to those who have lived here since opening. Just a thought.

We have roaches ever since our neighbors moved out a year ago, we also have hikes in our floor throughout the apartment

Request was never done. It states it was completed. This is a recurring problem with maintenance

Maintenance man did an excellent job of repairing the air conditioner. Was a complicated job and he completed the work quickly. I really appreciated that.