Mercedes-Benz of Ashford
4.8/5
4.8 /5
1,817 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,817 Verified Reviews
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3.0/5
3.0 /5
The environment was cluttered and welcoming due to the refurbishment
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1.0/5
1.0 /5
The sales advisor was to send me a form to complete so he could evaluate my current car. Nothing came and I got impression he was not interested.
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5.0/5
5.0 /5
Friendly, approachable sales staff.
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5.0/5
5.0 /5
Dion Ford was absolutely excellent, the perfect blend of knowledge and communication for sales of such a quality product, although in the end I didn’t purchase, this was not due to anything within Dion’s control. He is a great asset to Mercedes as a brand , thanks Dion 🙏
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5.0/5
5.0 /5
Peter was a star, straight away greeted us in the car park and invited us in, showed us the best deal and was extremely lovely the whole time. My first time ever buying a car from a dealership & to be honest I would like to stay with Mercedes in the future. Peter explained everything to us and honestly was such a lovely experience!
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2.0/5
2.0 /5
The car I had booked to test drive, the Mayer had taken it out and the sales person didn’t know when it was coming back
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5.0/5
5.0 /5
Riley was excellent, he was informative, helpful and not ridiculously pushy as some of the salespeople at the other dealerships were.
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1.0/5
1.0 /5
I call mercedes Ashford on Thursday about one car that I see on Autotrader. They said we can do appointment on Saturday, check the car and if I like buy it. On Saturday before I travel I go on Autotrader again to view the car and was gone. So I called Mercedes ask whats happened and they said was sold... Its not right. Can you imagine if I didn't check I will travel 3 hours for nothing! Poor service!
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3.0/5
3.0 /5
We were expecting an email with quotes for vehicles discussed and did not receive them. Also we sent an email to cancel an appointment and request some figures for a vehicle and did not get a reply.
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4.0/5
4.0 /5
no issues Dieon was very helpful