Tara was very helpful from the moment I visited the showroom. Tara found the exact car I wanted and the whole process was completed with two weeks. She kept me informed throughout and answered all of my queries efficiently and professionally. Tara provided a first class service and I would not hesitate in recommending Lookers Mercedes Ashford.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Satisfied
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
I have always been extremely satisfied with my local branch (Ashford, Kent).They are always polite, knowledgeable, helpful, patient and help me with any questions or doubts so I can buy the best product according to my needs.This time, all my expectations have been exceeded. A big thank you to the Sales Representative Adam Reeves, his colleague Joe and one of the managers, Matthew, who have gone out of their way to assist me and expedite my purchase due to a personal issue.I experienced the best after sales service and a wonderful all round service,Big thank you to all the team, including Beverly, the most kind and efficient receptionist who I have dealt with for a few years now.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
No video required as quick door seal change
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
Bought remotely from Nottingham, and whilst there was a delay on the ETA of the vehicle, it ultimately arrived. Dion provided excellent assistance to me, the right guy with the right car at the right price, and the service package offered was actually cheaper than the one I’d had with Mercedes previously, so I’m more than content.
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
Jordan our sales executive was extremely helpful, he understood all of our needs and satisfied them all. Couldn’t be more happy with our purchase and the quality of service we had been given. Thank you Jordan.
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
More availability of loan cars or pick up and drop off.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
great service, clear description of faults by service manager. front desk excellent
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
I’m travelling from Sittingbourne to Ashford despite being a lot closer to Maidstone because of quality of service received from staff at Ashford from previous experiences.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Tara was very helpful from the moment I visited the showroom. Tara found the exact car I wanted and the whole process was completed with two weeks. She kept me informed throughout and answered all of my queries efficiently and professionally. Tara provided a first class service and I would not hesitate in recommending Lookers Mercedes Ashford.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Satisfied
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
I have always been extremely satisfied with my local branch (Ashford, Kent).They are always polite, knowledgeable, helpful, patient and help me with any questions or doubts so I can buy the best product according to my needs.This time, all my expectations have been exceeded. A big thank you to the Sales Representative Adam Reeves, his colleague Joe and one of the managers, Matthew, who have gone out of their way to assist me and expedite my purchase due to a personal issue.I experienced the best after sales service and a wonderful all round service,Big thank you to all the team, including Beverly, the most kind and efficient receptionist who I have dealt with for a few years now.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
No video required as quick door seal change
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
Bought remotely from Nottingham, and whilst there was a delay on the ETA of the vehicle, it ultimately arrived. Dion provided excellent assistance to me, the right guy with the right car at the right price, and the service package offered was actually cheaper than the one I’d had with Mercedes previously, so I’m more than content.
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
Jordan our sales executive was extremely helpful, he understood all of our needs and satisfied them all. Couldn’t be more happy with our purchase and the quality of service we had been given. Thank you Jordan.
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
More availability of loan cars or pick up and drop off.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
great service, clear description of faults by service manager. front desk excellent
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
I’m travelling from Sittingbourne to Ashford despite being a lot closer to Maidstone because of quality of service received from staff at Ashford from previous experiences.