Joe Halford was extremely friendly and also very professional. He explained everything well and was straight to the point.Thanks again!
Verified User
•
Nov 11, 2022
4.0/5
4.0/5
A very good experience overall just a shame about Mercedes reliability in some areas
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Waiting area was a little crowded so avoid too many 'while you wait' bookings at one time?
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
Extremely welcoming, very professional and very helpful, many thanks
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
All staff very polite and helpful.
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
Great customer service and very relaxing environment , friendly staff
Verified User
•
Nov 9, 2022
4.0/5
4.0/5
In the Mercedes quote I received it mentioned that the car would be cleaned inside and out. This is something that I would expect with a prestige brand such as Mercedes. I appreciate that the weather was poor on the day of the service but the car was not cleaned.
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Great service
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Not sure the issue has been resolved
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
My first experience of a service plan. Very good organisation.I asked for a small paint chip to be touched up. That didn't happen. I would have been happy to have paid for a touch up bottle. I now need to make a special trip to Ashford to get one (16 miles).
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Joe Halford was extremely friendly and also very professional. He explained everything well and was straight to the point.Thanks again!
Verified User
•
Nov 11, 2022
4.0/5
4.0/5
A very good experience overall just a shame about Mercedes reliability in some areas
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Waiting area was a little crowded so avoid too many 'while you wait' bookings at one time?
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
Extremely welcoming, very professional and very helpful, many thanks
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
All staff very polite and helpful.
Verified User
•
Nov 10, 2022
5.0/5
5.0/5
Great customer service and very relaxing environment , friendly staff
Verified User
•
Nov 9, 2022
4.0/5
4.0/5
In the Mercedes quote I received it mentioned that the car would be cleaned inside and out. This is something that I would expect with a prestige brand such as Mercedes. I appreciate that the weather was poor on the day of the service but the car was not cleaned.
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Great service
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Not sure the issue has been resolved
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
My first experience of a service plan. Very good organisation.I asked for a small paint chip to be touched up. That didn't happen. I would have been happy to have paid for a touch up bottle. I now need to make a special trip to Ashford to get one (16 miles).