Mercedes-Benz of Ashford
4.7/5
4.7 /5
1,558 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,558 Verified Reviews
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5.0/5
5.0 /5
I would like to thank Dion Ford from lookers Ashford for his professional service, he made our experience Extraordinary .
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5.0/5
5.0 /5
Excellent service. Really helpful friendly and polite receptionists and service personnel. I live in London but in travelling to my holiday home in Sandgate the engine diagnostic light came on my 9 month old CLA 200. I rang Lookers in Ashford who fitted me in the same day, diagnosed the problem, ordered a new part and fitted 3days later whilst I waited.
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5.0/5
5.0 /5
Tara Reeves provided excellent customer service from start to finish. I am very happy with my new E-Class Coupe.
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5.0/5
5.0 /5
Jake at Ashford was brilliant. Listened to our requirements, wasn’t pushy at all. Good service.
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5.0/5
5.0 /5
Very good service
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5.0/5
5.0 /5
Thank you
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4.0/5
4.0 /5
Megan was very helpful
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5.0/5
5.0 /5
Had a great experience of buying my new car with Mercedes Ashford.A big thank you to Dion Ford who is a credit to the dealership.He was always quick to respond, friendly and very helpful.Amazing service and very pleased with my new car.
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5.0/5
5.0 /5
I booked my car in to Ashford mercedes for convenience as it was closest to home. It was a recall with regard to the airbag.I have to admit that I have had bad service in the past,so, I was pleasantly surprised from the time a walked in the door and the receptionistwalked forward and greeted my husband and I with a smile and and after taking my namesorted everything, including making a coffee, ! from then on everything was dealt withvery efficiently by all , I had a couple of questions about the car which were nothing to dowith the air bag replacement, but they were also answered.
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4.0/5
4.0 /5
When I booked the service, I also asked about some problems I was having with my key because I kept getting a message advising that the battery was low despite fitting a new battery, so it was replaced, and I was charged for the battery, which is understandable but when it was serviced, I was informed that the service included a new battery for the key, which was rather frustrating, having only bought one when I booked the service.