My wife thought she had lost her credit card. However when the car was returned the card was waiting for her in the middle cup holder. One suspects the valet person found it and put it there. Good job

Tara Reeve was very helpful and talked me through the purchase to ensure everything went smoothly. As I was out of the country when the car arrived, Tara also helped arranged for a convenient collection date after my return from holiday.

The car we initially were interested in ( tel enquiry at first) did not have the spec ( memory package & sun roof) that we wanted therefore a visit to the dealership was not needed.

Jo the sales executive we dealt with was very professional, courteous and affable providing an excellent service

I am still in comms with the dealership about my situation, all is good.

I have been with Mercedes-Benz of Ashford for a number of years now and have repeatedly gone back to buy cars from them due to the excellent service and after care that I have always received. Similarly on this occasion, I am extremely grateful for the huge effort Mario went through in making the process as streamline as possible to fit in with my really hectic schedule. He really did go above and beyond to make things work and for this I am very grateful indeed. I would highly recommend paying them a visit! Many thanks again Mario!Dr Zakri.

Passenger seat was moved and not reset. Radio retuned. Annoying!Need to pick up the car as left with the dealership.

All personnel were very friendly,helpful,and knew their jobs perfectly

The lady on reception was very helpful nice to have a friendly voice on the end of the phone thank you.

Amazing service as always. My sales advisor Eleanor Prytherch knows exactly what I was able to efford and want in a vehicle. This is my 11th car in a row from Mercedes. Everyone from the service team to the receptionist Beverly at my Ashford Branch are all Amazing assets to the establishment