Jordan was my sales executive, I had such a great experience and love my new car. If I had any questions Jordan would reply promptly. I would definitely recommend Jordan to a family member or friend to purchase a car as it was easy and efficient aswell as being polite and professional. Thank you Jordan.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
The reason for a low score on booking experience was because I had to wait nearly 2 weeks for an appointment to be told what the Mercedes Benz breakdown service had already told me
Verified User
•
Sep 19, 2022
4.0/5
4.0/5
Visited due to an airbag replacement. Part took 5 weeks to order, was told I would get conformation of booking through email. This did not happen, I had to contact you to confirm part arrival and booking. I did note that my car sat 50 minutes before it was taken into the workshop. Receptionist was very welcoming. The service desk consultant was pleasant and thoughtful.
Verified User
•
Sep 17, 2022
5.0/5
5.0/5
Everything as expected
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Pleasant environment / warm welcome.
Verified User
•
Sep 14, 2022
5.0/5
5.0/5
I think that a higher level of cleaning (valeting) of the vehicle, on return, would be preferable. I found the condition of my car was not as clean as I would expect from a Mercedes dealership.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Pleasant staff. Efficient Service.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
I don’t need a service plan as I already have one, which is excellent by the way. This service could not be any better in my opinion, keep it up and thank you
Verified User
•
Sep 11, 2022
5.0/5
5.0/5
I found the professes and the warm welcome from all the staff made me feel very much at ease, from the time enter the showroom till i left.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
Jordan was especially helpful during all the negotiations
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Jordan was my sales executive, I had such a great experience and love my new car. If I had any questions Jordan would reply promptly. I would definitely recommend Jordan to a family member or friend to purchase a car as it was easy and efficient aswell as being polite and professional. Thank you Jordan.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
The reason for a low score on booking experience was because I had to wait nearly 2 weeks for an appointment to be told what the Mercedes Benz breakdown service had already told me
Verified User
•
Sep 19, 2022
4.0/5
4.0/5
Visited due to an airbag replacement. Part took 5 weeks to order, was told I would get conformation of booking through email. This did not happen, I had to contact you to confirm part arrival and booking. I did note that my car sat 50 minutes before it was taken into the workshop. Receptionist was very welcoming. The service desk consultant was pleasant and thoughtful.
Verified User
•
Sep 17, 2022
5.0/5
5.0/5
Everything as expected
Verified User
•
Sep 15, 2022
5.0/5
5.0/5
Pleasant environment / warm welcome.
Verified User
•
Sep 14, 2022
5.0/5
5.0/5
I think that a higher level of cleaning (valeting) of the vehicle, on return, would be preferable. I found the condition of my car was not as clean as I would expect from a Mercedes dealership.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
Pleasant staff. Efficient Service.
Verified User
•
Sep 13, 2022
5.0/5
5.0/5
I don’t need a service plan as I already have one, which is excellent by the way. This service could not be any better in my opinion, keep it up and thank you
Verified User
•
Sep 11, 2022
5.0/5
5.0/5
I found the professes and the warm welcome from all the staff made me feel very much at ease, from the time enter the showroom till i left.
Verified User
•
Sep 9, 2022
5.0/5
5.0/5
Jordan was especially helpful during all the negotiations