It was a MB recall. I had a message to tell me when my car would be collected. The collection was on time and, after the new part was fitted, MB gave my car a thorough check with a video and returned the car to me in good time. Impressive service.

Helpful service.

Very easy to do business with. Good salesperson.

Excellent and very quick service from all the team at Ashford Kent

These people are hard to beat in terms of customer service

Ryan is always helpful and very nice to deal with thank you for all your help

Jordan was my sales executive, I had such a great experience and love my new car. If I had any questions Jordan would reply promptly. I would definitely recommend Jordan to a family member or friend to purchase a car as it was easy and efficient aswell as being polite and professional. Thank you Jordan.

The reason for a low score on booking experience was because I had to wait nearly 2 weeks for an appointment to be told what the Mercedes Benz breakdown service had already told me

Visited due to an airbag replacement. Part took 5 weeks to order, was told I would get conformation of booking through email. This did not happen, I had to contact you to confirm part arrival and booking. I did note that my car sat 50 minutes before it was taken into the workshop. Receptionist was very welcoming. The service desk consultant was pleasant and thoughtful.

Everything as expected