The third car I’ve bought from this dealership over the past 15 years and I won’t buy a Mercedes’ from anywhere else, such a friendly and helpful nature about the team, and of course Beverly is there - she’s a pleasure to chat to and so accommodating. I have a Mercedes’ dealership much closer to me but I drive past it to go to Ashford.

My car was booked in breakdown under warranty to which I was entitled to a courtesy car while it was being repaired from calling breakdown I had a car 1 day out of 7 not impressed

Jordan Simmonds was the perfect sales person

I booked in the dealership. Ryan and John dealt with my car and were both very professional in their service.

This was a recall for the passenger airbag to be checked.Easy to bookTold how soon the car would be readyIt wasIt was also cleaned - Joy!

Mario was a great help in the process . Professional and not pushy .

I was very pleased with how I was treated but was surprised that I couldn’t directly transfer my private number to new vehicle

I found the whole experience comfortable as there was no heavy pressure to do a deal this was all down toJordan who looked after us and provided all the information we needed in a very professional manner a real pleasure to do business with himThank you once againDennis Broome

You finaly have someone cleaning the cars that look better than when they went in

This time I was dealt with satisfactorily by your sales executive, Ellie and Beverley (who is always the most perfect “meet and greet” representative you could employ).Mercedes, Lookers (Ashford) have looked after me for the past 10 years, and in that period of time I have purchased a total number of 7 vehicles. I now have my ultimate purchase, of an SL 400.Only one occasion was the service not as I expected by Mercedes, but that was resolved quite quickly.I would recommend Mercedes Ashford to anyone who wants a quality vehicle, from a quality organisation and quality staff.