Given the current difficulties in obtaining local taxis, perhaps it might be worth employing your own driver(s) to run customers home instead? Even if this was chargeable it would be much more preferable than having to wait quite a time for someone else to arrive, and would be a considerable benefit to the customer. It could also expose clients to newer Mercedes models which might pique their interest in considering a new vehicle.

Worked with Dion to part ex and purchase nearly new car. He has been very helpful and attentive, his knowledge was great and could answer any questions we had for him. By far better service all round than our more local Lookers, we know where to come now for real Mercedes service.

The booking experience was great. I didn't realise there was a collection and delivery servicewhich I made use of. I was contacted by phone to say the vehicle was ready and would be delivered shortly. Many thanks

The entire service team provided an exemplary service, completing the repair and returning my vehicle in a shorter time than I expected. Thankyou

Very helpful staff, unfortunately no new GLAs in stock or on the horizon

Quick efficient service for replacement tyres

Tara was very professional and took into account my requirements when looking for a new car, she also kept me updated at all times.

TARA REEVE IS AN AMAZING SALES EXECUTIVE. FROM THE START OF THE ENQUIRY TO THE END OF COLLECTION A STUNNING PERFORMANCE. CUSTOMER CARE AT THE FOREFRONT ANSWERED ALL MY EMAILS AND QUESTIONS AND WENT ABOVE AND BEYOND FOR US. I TRAVELLED 8 HOURS ROUND TRIP. I WOULD BUY ANOTHER CAR FROM TARA IF I HAD THE MONEY INFACT IL USE MERCEDES BENZ OF ASHFORD FOR MY FIRST CHOICE OF MERCEDES DEALER. TARA HAS LITERALLY WON ME OVER WITH HER SERVICE. I BELIEVE TARA SHOULD BE RECOGNISED FOR THIS TRANSACTION AND MB UK SHOULD PAY TARA A GESTURE EG A MEAL ON THE COMPANY AS THE EXPERIENCE WAS DELIGHTFUL. DO NOT BY PASS THIS COMMENT MAKE SURE SHE IS RECOGNISED AND £30 VOUCHER FOR SOMETHING IS NOT OVER THE TOP. AGREEMENT IF YOU DO IT IL TOP IT OFF WITH ANOTHER £30 ! Let me know via telephone ! 07581289063.

Done very well to accommodate me as I was running 1 hour late.due to road closure. Although I keep them informed. Bought a service plan while there and book in next service. Told I need new back tyres as they were perished .I pointed out you sold me car with them perished tyres

I thought it was going to be washed after the service had been carried out but it wasn’t.That’s my only negative comment