As always Lookers staff were efficient and friendly. Came, car serviced and cleaned (very nice) and left. Excellent service!
Verified User
•
Feb 18, 2022
5.0/5
5.0/5
Very polite and efficient staff. Unlike the service we received at Canterbury dealership. It was worth the extra drive to go to Ashford
Verified User
•
Feb 18, 2022
5.0/5
5.0/5
The online booking is not poor. I've used this twice in the last 2 years and both times, after a confirmed time and date has been given online, I was contacted within 24hrs to say that it was not available and needed changing. I might as well have just called rather than using the online service.
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
I wasn’t able to proceed with a purchase on this occasion due to financial reasons but I will be looking forward to another special event in the near future.
Verified User
•
Feb 16, 2022
5.0/5
5.0/5
I would like to thank Joe Halford for all his help & assistance in all aspects in purchasing my new car, very polite & never once a pushy salesman. Much appreciated
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Not great I am afraidVehicle was brought in and accepted very quickly - ie day of the fault . Great . However it could not be looked at straightaway but it took time to communicate that .It was collected 3 days later as agreed with explanation of problem . Repair was fine for just 24 hours but fault (sun roof not closing) reappeared the following day . It will now have to go back to garage and I would not be very happy if solution was not cured this time . I am not expecting to pay for putting this right - albeit there was a mention of a diagnostic charge .I am just in process of recommitting to 2 cars on new leases with Mercedes but this hasn’t been best of experiences in an otherwise trouble free 4 year relationship
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Excellent service.
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Excellent service. Very happy with MB.
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Whilst my CLS was purchased from Lookers Eastbourne, she is registered with Willesborough. I have been continually impressed with your professionalism, product knowledge, friendliness and the coffee and biscuits. You leave Jaguar in the dust.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
As always Lookers staff were efficient and friendly. Came, car serviced and cleaned (very nice) and left. Excellent service!
Verified User
•
Feb 18, 2022
5.0/5
5.0/5
Very polite and efficient staff. Unlike the service we received at Canterbury dealership. It was worth the extra drive to go to Ashford
Verified User
•
Feb 18, 2022
5.0/5
5.0/5
The online booking is not poor. I've used this twice in the last 2 years and both times, after a confirmed time and date has been given online, I was contacted within 24hrs to say that it was not available and needed changing. I might as well have just called rather than using the online service.
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
I wasn’t able to proceed with a purchase on this occasion due to financial reasons but I will be looking forward to another special event in the near future.
Verified User
•
Feb 16, 2022
5.0/5
5.0/5
I would like to thank Joe Halford for all his help & assistance in all aspects in purchasing my new car, very polite & never once a pushy salesman. Much appreciated
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Not great I am afraidVehicle was brought in and accepted very quickly - ie day of the fault . Great . However it could not be looked at straightaway but it took time to communicate that .It was collected 3 days later as agreed with explanation of problem . Repair was fine for just 24 hours but fault (sun roof not closing) reappeared the following day . It will now have to go back to garage and I would not be very happy if solution was not cured this time . I am not expecting to pay for putting this right - albeit there was a mention of a diagnostic charge .I am just in process of recommitting to 2 cars on new leases with Mercedes but this hasn’t been best of experiences in an otherwise trouble free 4 year relationship
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Excellent service.
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Excellent service. Very happy with MB.
Verified User
•
Feb 14, 2022
5.0/5
5.0/5
Whilst my CLS was purchased from Lookers Eastbourne, she is registered with Willesborough. I have been continually impressed with your professionalism, product knowledge, friendliness and the coffee and biscuits. You leave Jaguar in the dust.