Joe Halford was exemplary, his knowledge and understanding of my needs really helped in the purchase. Nothing was an issue. Highly recommended
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
Excellent customer service by Dion. Answered all questions quickly and was very good to deal with. Overall a great experience.
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
This is the 3rd Mercedes I have had from Lookers Ashford and by far my best experience yet. I was introduced to Joe Halford and explained my budget and what I use my cars for. I found Joe to be very helpful and explained to him some of my frustrations with my past purchase. His communication was excellent, and the car was actually delivered earlier than planned and the process was effortless. Collection took no more than 20 minutes and the car is fantastic, huge thanks to Joe for making the experience exactly what I wanted. I wasn't offered a service plan as Joe was already aware that my company pays for this.
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
Dion Ford and Mark Currie were amazing! Thank you for such a great service!
Verified User
•
Mar 2, 2022
5.0/5
5.0/5
Tara Reeves was excellent in communications with me and her knowledge of the vehicle
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Great service from Joe. Had a problem with the car i saw first but then found me an even better option. Great communication the whole way through.very happy with the experience.
Verified User
•
Feb 25, 2022
5.0/5
5.0/5
Purchasing a car from Lookers Ashford was a very pleasant, but justifiably expensive experience. I am very pleased with my vehicle as are our grandchildren. If the coloured ambient "disco" lighting wasn't enough to excite our ten year old effervescent grand daughter, the unexpected surprise of the convertible roof going up caused a shriek of excitement that woke the entire street. She says she definitely wants a car like this when she grows up. So you may have won another potential customer.The car is all we had hoped for and Lookers customer service was superb. Well done Paul Clifton for sorting everything out for us. We didn't know that buying a car involved so much paperwork!
Verified User
•
Feb 24, 2022
5.0/5
5.0/5
Very satisfied with the service from Joe
Verified User
•
Feb 23, 2022
5.0/5
5.0/5
The car was sold to me by Paul Clifton, no pressure from him, to buy a car , great communication, on picking the car up explained how all things worked ,
Verified User
•
Feb 23, 2022
5.0/5
5.0/5
The car has three faults, all of which need resolution. At present the car will remain with the dealer until all issues are resolved to my satisfaction.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Joe Halford was exemplary, his knowledge and understanding of my needs really helped in the purchase. Nothing was an issue. Highly recommended
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
Excellent customer service by Dion. Answered all questions quickly and was very good to deal with. Overall a great experience.
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
This is the 3rd Mercedes I have had from Lookers Ashford and by far my best experience yet. I was introduced to Joe Halford and explained my budget and what I use my cars for. I found Joe to be very helpful and explained to him some of my frustrations with my past purchase. His communication was excellent, and the car was actually delivered earlier than planned and the process was effortless. Collection took no more than 20 minutes and the car is fantastic, huge thanks to Joe for making the experience exactly what I wanted. I wasn't offered a service plan as Joe was already aware that my company pays for this.
Verified User
•
Mar 3, 2022
5.0/5
5.0/5
Dion Ford and Mark Currie were amazing! Thank you for such a great service!
Verified User
•
Mar 2, 2022
5.0/5
5.0/5
Tara Reeves was excellent in communications with me and her knowledge of the vehicle
Verified User
•
Mar 1, 2022
5.0/5
5.0/5
Great service from Joe. Had a problem with the car i saw first but then found me an even better option. Great communication the whole way through.very happy with the experience.
Verified User
•
Feb 25, 2022
5.0/5
5.0/5
Purchasing a car from Lookers Ashford was a very pleasant, but justifiably expensive experience. I am very pleased with my vehicle as are our grandchildren. If the coloured ambient "disco" lighting wasn't enough to excite our ten year old effervescent grand daughter, the unexpected surprise of the convertible roof going up caused a shriek of excitement that woke the entire street. She says she definitely wants a car like this when she grows up. So you may have won another potential customer.The car is all we had hoped for and Lookers customer service was superb. Well done Paul Clifton for sorting everything out for us. We didn't know that buying a car involved so much paperwork!
Verified User
•
Feb 24, 2022
5.0/5
5.0/5
Very satisfied with the service from Joe
Verified User
•
Feb 23, 2022
5.0/5
5.0/5
The car was sold to me by Paul Clifton, no pressure from him, to buy a car , great communication, on picking the car up explained how all things worked ,
Verified User
•
Feb 23, 2022
5.0/5
5.0/5
The car has three faults, all of which need resolution. At present the car will remain with the dealer until all issues are resolved to my satisfaction.