It was the 1st time of visiting, John was great when i dropped the car off and explained the hire car in detail. i was kept updated all day, the car inspection video was great. the lady on reception when i collected it was really helpful and explained exactly what had been done.very professional service 10 out of 10
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
Excellent service throughout.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I didn’t feel that the uninvolvement of the dealership staff (despite my going into the dealership in person) in the booking amounted to the level of service Mercedes customers pay for.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Quality work and friendly helpful service as always. And great coffee!
Verified User
•
Jan 22, 2022
4.0/5
4.0/5
The computer was not reset after my service, I had to return my vehicle to the dealer, which was not convenient as I live in Hythe. The reception staff were lovely and very helpful.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Ryan did a great job.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Fruit juice for children at the refreshments bar in waiting area
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
All good
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
The difference between Ashford and Tonbridge is unbelievable, be a good idea to take some of the Tonbridge staff over to Ashford to see how they should act.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Hamlyn was friendly and of great help with our enquiries.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It was the 1st time of visiting, John was great when i dropped the car off and explained the hire car in detail. i was kept updated all day, the car inspection video was great. the lady on reception when i collected it was really helpful and explained exactly what had been done.very professional service 10 out of 10
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
Excellent service throughout.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I didn’t feel that the uninvolvement of the dealership staff (despite my going into the dealership in person) in the booking amounted to the level of service Mercedes customers pay for.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Quality work and friendly helpful service as always. And great coffee!
Verified User
•
Jan 22, 2022
4.0/5
4.0/5
The computer was not reset after my service, I had to return my vehicle to the dealer, which was not convenient as I live in Hythe. The reception staff were lovely and very helpful.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Ryan did a great job.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Fruit juice for children at the refreshments bar in waiting area
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
All good
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
The difference between Ashford and Tonbridge is unbelievable, be a good idea to take some of the Tonbridge staff over to Ashford to see how they should act.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Hamlyn was friendly and of great help with our enquiries.