Mercedes-Benz of Ashford
4.7/5
4.7 /5
1,549 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,549 Verified Reviews
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As far as I can see everything was carried out but I was told that my car would be washed and it wasn’tI had thought that was part of Mercedes service as it always used to be and was very disappointed to see it wasn’t doneSent from Susan’s iPhone 11
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5.0/5
5.0 /5
Riley was excellent, he was informative, helpful and not ridiculously pushy as some of the salespeople at the other dealerships were.
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1.0/5
1.0 /5
I call mercedes Ashford on Thursday about one car that I see on Autotrader. They said we can do appointment on Saturday, check the car and if I like buy it. On Saturday before I travel I go on Autotrader again to view the car and was gone. So I called Mercedes ask whats happened and they said was sold... Its not right. Can you imagine if I didn't check I will travel 3 hours for nothing! Poor service!
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3.0/5
3.0 /5
We were expecting an email with quotes for vehicles discussed and did not receive them. Also we sent an email to cancel an appointment and request some figures for a vehicle and did not get a reply.
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please see attached scanned post
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4.0/5
4.0 /5
no issues Dieon was very helpful
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4.0/5
4.0 /5
Still waiting for someone to get back to following a phone call
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5.0/5
5.0 /5
Welcoming
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5.0/5
5.0 /5
Very efficient with my enquiry. And very pleasant on the phone
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5.0/5
5.0 /5
Wide range of vehicles, friendly welcoming staff, felt no pressure in browsing the forecourt