I telephoned the previous day (Friday) and was not given helpful information at all I then called on Saturday morning and the person (Linda) on the phone was excellent in knowledge and helpful information resulting in the problem being sorted - brilliant.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Excellent customer service at Mercedes Benz of Ashford. 5 Stars also for Aaron Maplesden, him was briliant and show much professionalism for my new car purchase. In the last 4 years I always had a warm welcome from all staff from there.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
The sales person had the wrong time, after we had agreed it. Did not show some of the features of the car such as connecting the phone.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Happy with the service.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Excellent customer service
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
The salesman that looked after us, James Hendry at Ashford in Kent was great, he kept us up-to-date at every step.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Dion Ford was great all throughout the process, making it easy for myself to understand and go through with the purchase
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Aaron was a pleasure to deal with from start to finish made buying a car as smoothly as possible went above and beyond to assist
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Very efficient service
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
i find the mercedes staff very helpful , and able to answer all of my questions
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I telephoned the previous day (Friday) and was not given helpful information at all I then called on Saturday morning and the person (Linda) on the phone was excellent in knowledge and helpful information resulting in the problem being sorted - brilliant.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Excellent customer service at Mercedes Benz of Ashford. 5 Stars also for Aaron Maplesden, him was briliant and show much professionalism for my new car purchase. In the last 4 years I always had a warm welcome from all staff from there.
Verified User
•
Jul 1, 2024
4.0/5
4.0/5
The sales person had the wrong time, after we had agreed it. Did not show some of the features of the car such as connecting the phone.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Happy with the service.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Excellent customer service
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
The salesman that looked after us, James Hendry at Ashford in Kent was great, he kept us up-to-date at every step.
Verified User
•
Jul 1, 2024
5.0/5
5.0/5
Dion Ford was great all throughout the process, making it easy for myself to understand and go through with the purchase
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Aaron was a pleasure to deal with from start to finish made buying a car as smoothly as possible went above and beyond to assist
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Very efficient service
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
i find the mercedes staff very helpful , and able to answer all of my questions