Friendly polite helpful staff. It’s such a pity that the used approved car I bought from Cardiff had so many faults (that should have been rectified before I took delivery of the car). It seems to me that Mercedes Benz warranty were reluctant to incur the cost of putting the faults right. Also, the Service Plan admin department didn’t communicate with me that they had cancelled my service agreement.
Verified User
•
Jun 4, 2024
4.0/5
4.0/5
Very good collect and return policyBut not being able to pay over the phone with credit card a painFor those of us that haven’t a IPhone and born pre 1960
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Dion was great help. I was really impressed with him and will be coming to see him when it comes tame to change my car.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Excellent service and the staff are brilliant with the customers
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
James was very helpful throughout the process, answering my questions and keeping me updated in a timely manner.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
I didn’t have a lot of time, service carried out while I waited in coffee lounge.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Very efficient
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Joe was very welcoming, professional and a genuinely nice guy
Verified User
•
Jun 2, 2024
5.0/5
5.0/5
I was very happy with James Hendry, extremely patient and professional but also friendly n put me at ease
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Friendly polite helpful staff. It’s such a pity that the used approved car I bought from Cardiff had so many faults (that should have been rectified before I took delivery of the car). It seems to me that Mercedes Benz warranty were reluctant to incur the cost of putting the faults right. Also, the Service Plan admin department didn’t communicate with me that they had cancelled my service agreement.
Verified User
•
Jun 4, 2024
4.0/5
4.0/5
Very good collect and return policyBut not being able to pay over the phone with credit card a painFor those of us that haven’t a IPhone and born pre 1960
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Dion was great help. I was really impressed with him and will be coming to see him when it comes tame to change my car.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Excellent service and the staff are brilliant with the customers
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
James was very helpful throughout the process, answering my questions and keeping me updated in a timely manner.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
I didn’t have a lot of time, service carried out while I waited in coffee lounge.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Very efficient
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
Joe was very welcoming, professional and a genuinely nice guy
Verified User
•
Jun 2, 2024
5.0/5
5.0/5
I was very happy with James Hendry, extremely patient and professional but also friendly n put me at ease