Good customer service, collection and drop off went as requested. I appreciate the email with the video link to a review of the external condition of the car like tyres etc. I also appreciate the call to say how it went and if there is any additional things to think about.
Verified User
•
Jan 28, 2024
5.0/5
5.0/5
Went above and beyond by taking myself and my wife to the outlet centre and picked us up again. Staff were also very courteous. Very impressed.
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Thorough walkthrough and setting up of phone etc.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Very professional and high quality service. Staff very friendly and willing to help with any inquiry I had. Highly recommended.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Best experience ever
Verified User
•
Jan 26, 2024
4.0/5
4.0/5
Everything was great but it would be nice if you could offer a free pick up and drop off service as it is difficult to get there and back without a car. I begrudge paying extra for this when other service centres offer it for free.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
I am in my late 80s and the pick up and return service is greatly appreciated. The alternative is a drive over to Ashford and public transport or a taxi back x 2. The video feed back while the car is work in progress is also helpful. Customers like to be informed and a car is a valuable asset. The female contact point (Megan) was polite and efficient. The new payment system easy to use. And the car is returned cleaned. Well done
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Damien turned up at home at the appointed time and delivered it back mid afternoon. Excellent service
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Very helpful salesman. Adam Reeves
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
I was kept up to date with everything john the service guy was excellent
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Good customer service, collection and drop off went as requested. I appreciate the email with the video link to a review of the external condition of the car like tyres etc. I also appreciate the call to say how it went and if there is any additional things to think about.
Verified User
•
Jan 28, 2024
5.0/5
5.0/5
Went above and beyond by taking myself and my wife to the outlet centre and picked us up again. Staff were also very courteous. Very impressed.
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Thorough walkthrough and setting up of phone etc.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Very professional and high quality service. Staff very friendly and willing to help with any inquiry I had. Highly recommended.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Best experience ever
Verified User
•
Jan 26, 2024
4.0/5
4.0/5
Everything was great but it would be nice if you could offer a free pick up and drop off service as it is difficult to get there and back without a car. I begrudge paying extra for this when other service centres offer it for free.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
I am in my late 80s and the pick up and return service is greatly appreciated. The alternative is a drive over to Ashford and public transport or a taxi back x 2. The video feed back while the car is work in progress is also helpful. Customers like to be informed and a car is a valuable asset. The female contact point (Megan) was polite and efficient. The new payment system easy to use. And the car is returned cleaned. Well done
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Damien turned up at home at the appointed time and delivered it back mid afternoon. Excellent service
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Very helpful salesman. Adam Reeves
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
I was kept up to date with everything john the service guy was excellent