Mercedes-Benz of Ashford
4.7/5
4.7 /5
1,549 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,549 Verified Reviews
5.0/5
5.0 /5
The way everything was presented to me by Joe Halford was in every little detail possible I would give him 10 stars if l could a very satisfied customer in every way Thankyou William Hoad

5.0/5
5.0 /5
Top quality customer service from Tara. Thank you

5.0/5
5.0 /5
My experience with Joe was amazing thriu

5.0/5
5.0 /5
Arrangements went as planned with no further action required

5.0/5
5.0 /5
The video you sent worked and was professional, explained the salient points well. You driver was on time, courteous and professional.

5.0/5
5.0 /5
Rachel was outstanding

5.0/5
5.0 /5
The service staff were excellent.They were friendly, knowledgeable and nothing was too much trouble.The service on my car was carried out with expert care and returned to me in a clean and perfect condition.

5.0/5
5.0 /5
On Saturday 6 Jan I received an email from you advising me that my dipped left hand headlight was defective. I called you at 8.00 am on Monday morning 6 January to see whether I could book in later that day (I explained that I was travelling back to London from Deal later that day and it would be convenient to drop in on my way back). I explained that it was possible that the bulb had failed and that if so it would only be a quick repair. You explained that you charged for servicing by the hour and that the minimum charge would be to the order of £190. Despite the very short notice you fitted me in for a service slot that afternoon. It turned out that all that was required was a new bulb and you charged me only some £52 for the bulb and the labour. So a good experience all round.Thank you.

5.0/5
5.0 /5
Great service

5.0/5
5.0 /5
Excellent customer service. What I like the most is the technician point out by a short video of parts need to replace.