The staff at Ashford were excellent and could not do enough to assist. But for someone who has only basic competence with IT the paper-free documents were not always completely user-friendly.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Everyone was professional on arrival it only took a couple of minutes to book in and the car was ready when they said it would be 👍
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
The reason for my recent visit to Mercedes at Ashford at the end of October was to replace a damaged wing-mirror. The work was completed within the estimated time and completely repaired to my satisfaction. The Service Team member, Megan, was good in providing feedback to me during the repair, and organised a winter check on the car during that visit. Other members of the team, notably Linda and Beverley, were helpful and welcoming as always.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
prompt, pleasant services really good experience
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Great experience!!!
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
Great customer service by John at the Ashford branch
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Kept informed of the procedure of the service,offered a new 2 year service contract . Everything went very smoothly.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
great service everytime
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Dealt with Megan in the service dept and she was super friendly and helpful
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The staff at Ashford were excellent and could not do enough to assist. But for someone who has only basic competence with IT the paper-free documents were not always completely user-friendly.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Everyone was professional on arrival it only took a couple of minutes to book in and the car was ready when they said it would be 👍
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
The reason for my recent visit to Mercedes at Ashford at the end of October was to replace a damaged wing-mirror. The work was completed within the estimated time and completely repaired to my satisfaction. The Service Team member, Megan, was good in providing feedback to me during the repair, and organised a winter check on the car during that visit. Other members of the team, notably Linda and Beverley, were helpful and welcoming as always.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
prompt, pleasant services really good experience
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Great experience!!!
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
Great customer service by John at the Ashford branch
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Kept informed of the procedure of the service,offered a new 2 year service contract . Everything went very smoothly.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
great service everytime
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Dealt with Megan in the service dept and she was super friendly and helpful