The reason for my recent visit to Mercedes at Ashford at the end of October was to replace a damaged wing-mirror. The work was completed within the estimated time and completely repaired to my satisfaction. The Service Team member, Megan, was good in providing feedback to me during the repair, and organised a winter check on the car during that visit. Other members of the team, notably Linda and Beverley, were helpful and welcoming as always.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
prompt, pleasant services really good experience
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Great experience!!!
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
Great customer service by John at the Ashford branch
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Kept informed of the procedure of the service,offered a new 2 year service contract . Everything went very smoothly.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
great service everytime
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Dealt with Megan in the service dept and she was super friendly and helpful
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Good reliable service
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Lady at front of desk very polite and professional ensuring all customers are comfortable and making hot drinks.Rachel managed my car booking very accommodating, professional and explained everything. My car repairs were covered by my extended warranty which was excellent. Left with a smile and a clean car. Thank you
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The reason for my recent visit to Mercedes at Ashford at the end of October was to replace a damaged wing-mirror. The work was completed within the estimated time and completely repaired to my satisfaction. The Service Team member, Megan, was good in providing feedback to me during the repair, and organised a winter check on the car during that visit. Other members of the team, notably Linda and Beverley, were helpful and welcoming as always.
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
prompt, pleasant services really good experience
Verified User
•
Dec 6, 2023
5.0/5
5.0/5
Great experience!!!
Verified User
•
Dec 5, 2023
5.0/5
5.0/5
Great customer service by John at the Ashford branch
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Kept informed of the procedure of the service,offered a new 2 year service contract . Everything went very smoothly.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
great service everytime
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Dealt with Megan in the service dept and she was super friendly and helpful
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Good reliable service
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Lady at front of desk very polite and professional ensuring all customers are comfortable and making hot drinks.Rachel managed my car booking very accommodating, professional and explained everything. My car repairs were covered by my extended warranty which was excellent. Left with a smile and a clean car. Thank you