As usual with the service department at Ashford, the entire process from booking through to reception on arrival and on handing the car back was conducted efficiently by friendly, knowledgeable staff. In particular on this occasion the video safety check was very thorough and addressed all of our pre-advised concerns with the technician taking time to explain in simple terms all of his findings.

The receptionist was extremely welcoming not only providing me with a lovely cup of coffee and biscuits but also making sure my dog had a bowl of water as well while we waited for the service team to arrive as I was early.Overall the service provided was done to a very high standard and in a timely manner.Would be happy to recommend Mercedes Ashford to anyone who drives one, was a pleasure.

Very good service efficient and polite

Helpful friendly team explained everything regarding finance and answered all my questions

Detailed information on what I wanted to know

your people where helpful,understanding and kind with an older person like myself, thank you very much.

John in service is great at sorting problems out quickly

good polite service

The whole process was smooth and easy. The documents and usage of the car were explained clearly and I felt comfortable reaching out if I had any questions. I was extremely happy with the service. Big thanks to Dion!

Water service was poor